State Farm® Insurance Agent Jennifer Jacobs
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Rachel Graves
October 24, 2025
"The technician was great to work with. He explained the entire process of fixing the chip and has me back on the road in 20 minutes. Winfrey experience."
"Thank you so much for sharing your experience! We’re thrilled to hear that your technician made the process so smooth and had you safely back on the road in no time. Our Jennifer Jacobs State Farm team works hard to make every interaction quick, clear, and stress-free. We appreciate you choosing us for your vehicle insurance needs here in La Grange!"
Chris Woosley
October 23, 2025
"The team and Jennifer Jacobs State Farm office is fantastic. The entire staff is always very friendly and helpful."
"Chris, thank you for the kind words! It means a lot to hear that our team made a great impression. At Jennifer Jacobs – State Farm in La Grange, we truly value being friendly, responsive, and helpful every time you reach out. We’re so grateful for your confidence and for being part of our State Farm family!"
Debbie Arnold
October 17, 2025
"The adjuster was very helpful & did a great job explaining the process. I received a copy of my claim & items being covered that day. I received my check within a week."
"Debbie, thank you for sharing your experience! We’re glad to hear the adjuster was helpful and kept everything clear throughout the claims process — fast, simple claims are exactly what we strive for. Receiving your check within a week is the outcome we aim to deliver for every customer. We truly appreciate you taking the time to leave this feedback and we’re always here if you need anything in the future."
Alan G
October 15, 2025
"Rude and incompetent. I’ve been a customer for years and had good experiences with one employee who was always able to help me. That employee is gone and the people I’ve talked to since have been unhelpful, can’t even answer basic questions about my coverages. Talked to Jennifer, she was short and nasty with me. I will be going elsewhere"
"Hi Alan, We take all feedback seriously, but we are unable to locate you as a customer in our system, and the experience you’ve described doesn’t align with our records or team interactions. Because of this, we believe this review may have been left in error or may be misleading. If you are a legitimate customer and have concerns, we encourage you to call our office directly so we can address them. Our top priority is excellent service, and we stand behind our team’s professionalism and attention to detail."
Teresa Williams
October 6, 2025
"Our front windshield cracked (assuming from a rock). I went online and filled out information for Safelite who did all the work, literally. They filed the claim with my insurance, State Farm, and all we had to do was show up to get it fixed. My agent at Jennifer Jacobs followed up to make sure all was good! All was great! I appreciate the partnership State Farm has with Safelite. This process was seamless and nothing paid out of pocket!"
"Thank you, Teresa! We're so glad your windshield repair went smoothly. Our team always wants to ensure the claim process is quick, easy, and handled start to finish with care. We appreciate you taking the time to share your experience and for choosing Jennifer Jacobs - State Farm. We are here anytime you need us! "
TONY CHISHOLM
September 19, 2025
"Izabelle Miller at Jennifer Jacobs State Farm was courteous and very knowledgeable about the service. She was diligent and patient with all my questions I highly recommend Izabelle."
"Thank you, Tony! We’re so glad to hear Izabelle was able to take great care of you. She’s dedicated to making sure every question is answered thoroughly, and we’ll be sure to share your kind words with her. We appreciate your recommendation and look forward to being here for you anytime you need us!"
Mike J
August 26, 2025
"Izabelle was great! Took care of our car insurance needs and called back immediately. Good job!!"
"Thank you so much for your feedback! We are always happy to be of assistance, Izabelle is such an important part of the team here at Jennifer Jacobs - State Farm"
Steve0552
August 19, 2025
"I needlessly put up with the hassle, delays to my question from my old agent but changing to State Farm was a pleasant change. Izabelle was a wonderful agent. Knowledgeable, sharp and friendly."
"Thank you for sharing your experience! We’re so glad the transition to State Farm for Auto and Home insurance has been smooth for you and that Izabelle was able to make such a positive impression. We’re fortunate to have her on our team and look forward to continuing to take great care of you."
Mike Shatzer
August 7, 2025
"My window claim was approved that morning before I got to work! Great customer service as always?"
"Thank you for sharing your experience! We’re so glad to hear your window claim was approved quickly and that our team provided you with great service. We truly appreciate your trust in us and look forward to continuing to serve you!"
Jenni Aberli
August 4, 2025
"After having been with with another insurance company for many years, our rates became ridiculous, so I decided to shop around. I checked with several companies and not only did State Farm have the best rates, the agent I worked with (Isabelle) was the ONLY agent that actually followed up with me. She was so helpful, nice, and so patient with all of my questions and inquiries. I am very happy about the better rates, but just as happy about the customer service, which is really important, especially when it comes to insurance. I highly recommend Jennifer Jacobs- State Farm Insurance Agency."
"Thank you so much for your kind words and for choosing Jennifer Jacobs - State Farm Insurance Agency! We’re thrilled to hear that Izabelle provided you with the exceptional customer service you deserve. At our office, we pride ourselves on offering competitive insurance rates and personalized support because both matter when it comes to protecting what’s important to you. Whether it’s auto, home, renters, or life insurance, our team is always here to answer questions, provide clear guidance, and follow up, just like Izabelle did for you. We’re grateful for your recommendation and honored to be your new insurance provider! "
Sandi Howard
July 30, 2025
"My experience was so easy . Called my agent , got a claim started for my cracked windshield. With in the same week, had an appointment scheduled for my replacement and got it taken care of. Couldn’t be happier with the service I received."
"Thank you so much for your kind words! We're thrilled to hear that your experience was smooth and that we could assist you promptly with your windshield replacement. Your satisfaction is our top priority, and we’re glad we could make the process easy for you. If you ever need anything else, don’t hesitate to reach out!"
Sam Gates
July 10, 2025
"Great service, prompt in all communications, which is the most important thing for me!"
"Sam! So happy to be able to assist you! We look forward to working with you. "
Kay DuVall
May 23, 2025
"Everyone was very helpful and friendly. They made the process of getting insurance very easy and made sure that I understood. Thank you so much."
"Thank you so much for your feedback Donna! "
Ky Gator
May 5, 2025
"Saved me a lot of money."
"Thank you so much for your feedback we are so happy we were able to provide you great coverage at a competitive price! "
Brad Lyman
May 5, 2025
"I had a great experience! Agents were friendly, professional, and thorough."
"Brad, thank you so much for your feedback. We appreciate the opportunity to serve you! "
Rob Green
April 11, 2025
"I love the lady’s at State Farm! They are very friendly and always there to help me with adding a policy or making changes. They rock!"
"Rob, I am so glad to know your experience with us has been favorable! We hope we always exceed your expectations !"
Coty Murphy
March 26, 2025
"Very nice willing to help me out and make sure I got the best deal."
"Thank you, Coty!"
Richard Brent
March 13, 2025
"Jennifer and her staff have always been friendly and helpful with any of our insurance needs!"
"Richard, we truly appreciate your kind words! Our team is always happy to help with your insurance needs, and we’re grateful for the opportunity to serve you. Thanks for being a valued customer!"
Brad Lyman
March 11, 2025
"An absolute pleasure to work with! Great customer service!"
"Thank you, Brad! We truly appreciate your kind words and are so glad to hear you had a great experience with our team at Jennifer Jacobs - State Farm. Providing top-notch customer service and personalized insurance solutions is what we strive for every day. If you ever need anything, whether it’s a policy review or just a quick question, we’re always here to help!"
Jerry Moore
February 27, 2025
"Isabelle was very personable and helpful, she was able 2 answer my questions and concerns, transfer 2 state farm ins was smooth and easy, saved me some $$$$$"
"Thank you, Jerry! We’re so glad to hear that Izabelle made your transition to State Farm smooth and easy. Saving money while getting great coverage is always a win! We appreciate your business and your kind words. If you ever need anything, don’t hesitate to reach out!"
Jade Blaisdell
February 26, 2025
"Best insurance agency ever. Through car issues, house fires, and nicer life events they have been here through every step. I could not talk highly enough about them."
"Thank you so much, Jade! Your kind words mean the world to us. We’re honored to have been there for you through life’s ups and downs, and we truly appreciate your trust in our team. If you ever need anything, we’re just a call away!"
Zach Kyukca
February 24, 2025
"Saved me 60% on car insurance and 40% on homeowners, plus gave me significantly better coverage. All that wrapped up in an extremely pleasant experience with a very kind agent; new customer for life."
"Wow, Zach! Thank you for your amazing feedback! We’re thrilled we could help you save while also improving your coverage. It means so much to have you as a valued customer, and we look forward to being here for you for years to come!"
ashley lafear
February 21, 2025
"Always taking care of my needs. Thank you all so much!!"
"Thank you so much, Ashley! We truly appreciate your kind words and are always here to take care of you. If you ever need anything, don’t hesitate to reach out!"
Heather Huffman
February 7, 2025
"Absolutely amazing to work with. Every time I have questions, they are extremely helpful and take the time to explain everything clearly. Their customer service is top-notch, and they always go above and beyond to ensure I have the best coverage for my needs. It’s refreshing to work with someone who genuinely cares about their clients. Highly recommend to anyone looking for reliable and friendly service!"
"Thank you so much for your kind words! We’re thrilled to hear that you’ve had such a positive experience with our team. Providing clear, helpful guidance and ensuring you have the right coverage is always our priority. We truly appreciate your support and recommendation—it means the world to us!"
Jessica Jordan
January 28, 2025
"Highly recommend!"
"Thank you so much for your feedback Jessica!"